Frequently asked questions

Most clinics, schools and offices go live within 2–6 weeks, depending on modules, data migration and training. Larger hospital groups and multi-branch schools follow a phased rollout we plan with you.

Yes. Every product is configurable — forms, workflows, roles, reports and print formats. When you need something beyond configuration, our engineering team builds custom modules on the same platform.

Both options are available. Most clients use our managed cloud hosting with daily backups; organisations with strict data policies can host on their own servers or private cloud.

Data is encrypted in transit with HTTPS, access is controlled by role, every change is recorded in an audit log, and backups are taken daily. You can export your data at any time.

Yes. We migrate patient, student, employee and financial data from spreadsheets or your current software as part of onboarding.

After a short discovery call we send a written scope with a fixed price or a time-and-materials estimate, along with the timeline and milestones. Use the Get a Quote form to start.

For custom development projects, yes — source code, documentation and deployment details are handed over to you on final payment.

Yes. We offer maintenance plans covering bug fixes, security updates, hosting, backups and enhancements, with agreed response times.

Yes. We work with clients across time zones, with overlap hours for calls and clear written updates every sprint.